Industry-Specific ExecutiveTalent Solutions

Retail, New Retail & Chains Executive Search

We deliver mission-critical C-suite & technical leaders for global omnichannel retail operation, digital new retail system construction, and cross-regional chain brand expansion businesses.
Retail, New Retail & Chains

Traditional retail, new digital retail and chain brands form the backbone of global consumer terminal markets, covering offline chains, omnichannel sales, private domain operations and urban commercial networks. Digitized consumer habits and intense online-offline integration create major shortages of senior operation and leadership talent for site expansion, merchandising systems, user lifecycle management and franchise operations. Standard recruitment fails to attract top passive commercial specialists, slowing store network upgrades and cross-regional chain growth.

FORESTOWN provides global senior talent consulting for Retail, New Retail & Chains, supporting offline chain groups, digital retail platforms, FMCG retailers and international brand operators. Our worldwide network of retail specialists focuses on omnichannel planning and standardized chain management. Full-cycle services include retail talent mapping, operational capability evaluation, compliance verification and full onboarding, speeding up management team setup and boosting regional matching precision.

As a reliable cross-border consumer commerce talent partner, we draw deep terminal market insights and global commercial resources to help retail brands build high-efficiency management teams and ease widespread senior retail talent shortages while sustaining long-term channel and brand competitiveness. Our tailored executive talent solutions match clients’ global store layouts and digital transformation roadmaps, supporting sustainable, standardized expansion of the worldwide chain retail sector.

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Industry Landscape

Full-scale digital transformation and global layout of Retail, New Retail & Chain store industry

Rapid iteration in omnichannel merchandising, private domain operation, smart retail terminals and franchised chain systems

Intense competition for brand commercial operation, regional channel management, store operation and retail product executives

Need for leaders with cross-border chain replication, offline-online channel integration and commercial site strategic alignment

Our Expertise

Subsectors We Cover

1. Physical Supermarket, Shopping Mall & Offline Entity Retail
2. Digital New Retail, Omnichannel System & Smart Terminal Retail
3. Direct-operated & Franchised Chain Stores for Catering, Beauty & Lifestyle Tracks
4. Retail SaaS System, Consumer Big Data & Merchandising Management Platform
5. FMCG Terminal Retail, Brand Offline Distribution & Outlet Supply Management
6. Private Domain Traffic Operation, Retail Brand Marketing & Consumer Lifecycle Management

Key Roles We Place

1. CEO, COO, CFO, Chief Retail Officer (CRO), Chief Omnichannel Officer
2. VP of New Retail Digital System, Merchandising & Consumer Operation Management
3. VP of Chain Store Operations, Regional Outlet Management & Site Standardization
4. VP of Global Brand Expansion, Franchise Cooperation & Strategic Business Development
5. Senior Director of Retail Supply Allocation, Store ROI Audit & Brand Commercialization
6. Cross-border Retail Commercial District & Global Chain Regional Headquarters Leadership

Our advantage

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74 Countries

FORESTOWN is a professional company of global high-end talent search and enterprise consulting services. It has its own strong knowledge base and global talent knowledge network, and its business covers 74 countries such as America, Europe, Africa and Asia.

5000 + Cooperative Customers

The FORESTOWN serves 5000 customers in 74 countries, and more than 1000 customers have established long-term and stable human resources strategic partnerships to help domestic enterprises introduce overseas talents, and at the same time recommend domestic talents to develop overseas.

10 Working Languages

FORESTOWN consultant team comes from different industries and high cultural backgrounds from all over the world. 45% of professional consultants can work bilingually. The language types involve: Chinese, English, Japanese, Korean, Arabic, French, German, Italian, Russian, and Spanish 10 languages.

Exclusive Talent Pool

The FORESTOWN exclusively develops and owns the advanced Pipeline management system in China's headhunting industry. So far, it has gathered nearly 10 million people engaged in management, marketing, investment, technology, finance, human resources and other occupations, which are widely distributed in the industry's high-end elites at the level of manager-level director and general manager.

Senior Advisory Team

The FORESTOWN has a number of professional consultants who have delivered more than one million and top experts who have delivered more than ten million. Thousands of hunting cases are successfully completed every year. The consultant team comes from different industries and high cultural backgrounds from all over the world, with bachelor to doctoral degrees.

24 Hour Service

The consultant teams of the three branches of the FORESTOWN can cross time zones, and the three time zones can continuously serve customers 24 hours a day, and fully guarantee the speed and quality of service results.

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Our Executive Search Process

Brief & Industry Analysis

Target Mapping & Talent Intelligence

Assessment & Technical Validation

Shortlist & Stakeholder Alignment

Onboarding & Retention Support

Success Stories

National Chain Operation Director Hire for a Fast-Growing New Retail Brand

National Chain Operation Director Hire for a Fast-Growing New Retail Brand

Client Industry Retail, New Retail & Chains Challenge Client faced critical gaps in hiring a senior operation executive with deep offline chain store replication, new retail digital marketing and regional channel management expertise, with fierce competition for experienced end-to-end retail expansion leaders. Solution We executed a retained, cross-border executive search, leveraging our retail industry C-suite network to engage and assess passive, high-calibre chain operation management talents. Result Successfully placed the ideal candidate in 7.6 weeks, aligning with the client’s national chain store expansion and digital retail transformation roadmap, with a retention rate of 100% post-onboarding.

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